Question 1

How do I connect my eBay account?

Accepted Answer

Go to Settings, tap "Connect eBay Account", sign in to eBay and authorize SnapList.

Question 2

Why did my listing fail?

Accepted Answer

SnapList shows the error in plain English on the item page. Common fixes: pick a more specific eBay category, fill in missing item specifics, or check your eBay business policies.

Question 3

How do I install SnapList on my iPhone?

Accepted Answer

Open SnapList in Safari, tap the Share button (square with arrow), then tap "Add to Home Screen".

Question 4

Can I list on marketplaces other than eBay?

Accepted Answer

Not yet, but we're working on it. eBay is our first integration, with more marketplaces coming soon.

Question 5

How accurate is the AI?

Accepted Answer

It depends on the item and photo quality. SnapList shows confidence scores for every field so you know exactly what to check. Clear, well-lit photos with visible labels get the best results.

Question 6

What if I hit my scan limit?

Accepted Answer

Your existing items stay as-is. You just can't scan new ones until the next month or until you upgrade.

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